Ask The Expert: 7 Questions with Ashley Wilson, Physician Assistant

Posted by Jessie Bumgarner on Jan 21, 2015 3:51:00 PM

Laser Hair Removal Charlotte, Laser Hair Removal Charlotte, NC


When it comes to medical aesthetic treatments like Laser Hair Removal, Laser Skin Rejuvenation, and Body Contouring, you need confidence that the company you choose is truly an expert in the field.  We recently spoke with Ashley Wilson, Licensed Physician Assistant and Sona's 2013 Provider of the Year, to get an expert point of view on Sona's services, technology, and training.

"My favorite part of my job at Sona MedSpa is when a client tells me they love their results and wish they had come to us sooner. It feels great to provide treatments and services that improve someone's confidence and really makes a difference in their life." - Ashley Wilson

Meet Ashley from Sona's Ballantyne Center in Charlotte, NC. She has been a Physician Assistant (PA) for 11 years and before joining the Sona team in 2011, worked in multiple medical specialties including surgery, family medicine, urgent care and pain management. She is board certified by the NCCPA (National Commission of Certification of Physician Assistants) and continues ongoing medical education in dermatology, aesthetics and other areas of medicine.

We asked Ashley to answer some of the most asked questions about Sona:

What would you say is Sona’s most popular treatment?

Definitely laser hair removal. We see clients of all ages, both male and female. I think most everyone has some area of hair they would like to get rid of. I have had the treatments done and love the results!

What is the biggest misconception you've encountered about the services that Sona offers?

Many people think that we only offer laser hair removal services and are surprised to find out about all of our other treatments when they first come in for a consultation. Also, most people believe that laser hair removal means 100% removal of every hair forever. We educate our client's that our lasers are FDA approved for permanent reduction of hair. If more treatments are needed, we offer a wonderful Sona lifetime promise for clients to continue to have touch up treatments. Another misconception involves injectable treatments. A lot of women are interested in injectables (Botox & dermal fillers) but express concerns of looking like the Housewives of Orange County. I explain to clients that our goal is not to make anyone look like they have had something "done", but rather look refreshed. We are aiming to enhance your natural features, not make you look like someone else.

What concerns do clients normally have at their first treatment and how do you make them feel comfortable?

Our clients are usually concerned about discomfort and what to expect after the treatments. Before any package is purchased, we evaluate our client's medical history and skin to make sure they are an ideal candidate for the treatment they want.  Our consultants and providers both explain what to expect before any treatment is started and if needed, a numbing cream can be provided for certain treatments. Throughout the treatment, we talk to our clients during each step and make sure they are doing okay. We always review what they can expect afterwards and how to care for the treated areas.

What is an average day like for you at Sona?

Each day is different. Most days I see a lot of new clients to review their medical history and start their first treatments. I also see existing clients for follow up treatments. I do many injectable treatments including Botox and fillers. And, I evaluate potential clients to make sure they are a good candidate for the treatments they are interested in.

What was one of the most rewarding client transformations you've seen?

I had a client that came in for acne scarring on her face. She purchased a package of Pixel laser resurfacing treatments and was thrilled with the results after completing the package. She saw improvement in her skin's texture and the scarring was much less noticable, she said she felt more confident about her appearance and was able to leave the house without makeup for the first time in years!

What makes Sona MedSpa different from other med spas?

Sona offers a wide range of aesthetic treatments and has something for everyone. We provide treatments in a safe and effective way. We also really get to know our clients and look forward to seeing them come back!

Why should someone come in for a free consultation at Sona MedSpa?

Why not? It is a totally free consultation. The consultants are fantastic and really want to help you find a treatment that is right for you. The consultations also give you the opportunity to see our facility and meet our wonderful staff.

Have more questions?
Call us for a free consultation!

Schedule Your Free Consultation!


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Tags: body contouring, sona medspa, accent xl, laser skin rejuvenation, important questions, pixel, AFT, Sona Promise, laser hair removal Charlotte, acne scarring

Get an Inside Look at a Popular Laser Hair Removal Treatment

Posted by Brett Lutz on Dec 3, 2014 2:59:00 PM

Unless you have had laser hair removal treatments or learned from a friend what the experience is like, you will probably have questions (like many of our clients) such as:

What actually happens during the treatment?

What does the device look like?

How long does it take?

This time-lapse video gives you inside look at an upper lip laser hair removal treatment at our Midtown center in Charlotte, NC.

Of course, the time required can vary based on the area being treated. Most last less than an hour so you can be on your way very quickly.

Interested in learning more?  Contact us for a Free Laser Hair Removal Consultation.  It only takes a few minutes and you'll get pricing information, how the treatment works, and what sets Sona apart from ordinary laser hair removal providers.  You'll be on your way to not shaving or waxing in no time!

Know a friend who would love Laser Hair Removal or any of our other servies?
Send them $50 off their first treatment package! 
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Too Much Sun Time this Summer? Sona has a Bright Solution.

Posted by Brett Lutz on Aug 19, 2014 10:54:00 AM

It’s that bittersweet time of the year when we prepare to leave the summer behind and routines change as kids head back to school.

Is your skin showing the effects of too much sun time?  As much as we love the warmth of the sun, prolonged exposure causes the majority of the damaging wrinkles and age spots on our faces. Continual exposure to UV (ultraviolet) rays begins the process of breaking down the skin’s elastin, which causes sagging, stretching and ultimately the premature process of aging. Sun damage comes in many different forms such as:

  • Freckles
  • Brown patches and brown spots
  • Melasma

At Sona MedSpa, we can help fight the effects of sun damage by treating it below the surface of the skin. Our technology diminishes the appearance of these persistent imperfections.

You don’t have to deal with the appearance and effects of sun damage forever. If you are tired of covering up your freckles, brown spots and uneven pigmentation then there is a solution. You can save money on cover-up cosmetics, bleacing creams, etc. and begin to look and feel younger and confident in your own skin.

Advanced Fluorescence Technology (AFT) is the next generation of Intense Pulse Light (IPL) technology for sun damage treatment, and it’s here at Sona MedSpa. Harmony AFT technology by Alma Lasers is used to pinpoint freckles and brown spots. The number of treatments required for each individual depends on the amount of sun damage, and the area being treated. Clients can expect to see majority of the spots and freckles begin to fade at the end of the series of treatments. There is no down-time, and clients can expect to see their desired results once the treatment package is complete.

The amount of treatments varies from client to client depending on the total amount of damage and the area you would like to have treated.

Before/After Sun Damage
It is important that you help protect your investment. Sona offers medical grade skin care products to compliment your laser skin treatments and to protect your skin.You can speak with your skin care consultant in order to find out which products are right for you. The maintenance of your results is just as important as the treatment itself.

For your issues with sun damage and age spots, you can depend on our Sona MedSpa professionals to provide the treatment and the technology just right for your needs, addressing the full range of solutions for many areas of your body to help you look and feel your best.

Ready to get started?  Contact Us for a Free Consultation and save $50 on any treatment package.

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Tags: laser skin rejuvenation, solutions for sun damage, sun damage treatments, sun spots, dark spots, age spots

Laser Hair Removal - Does Technology Really Matter?

Posted by Brett Lutz on Aug 11, 2014 3:36:00 PM

Being an informed consumer is more important than ever in an age of over promising and under delivering. But, let’s be serious, how often do you research lasers? When choosing the company to provide your laser hair removal services, it’s important to understand that there are real differences and the laser you’re being treated with really does matter.

Here’s a quick overview of how laser hair removal works:

Laser hair removal technology is the use of an invisible beam of light and a constant source of heat that enter the hair follicle, disabling and then destroying it at its root while preserving the surrounding skin.  Different laser technologies exist to accomplish the same goal of removing hair.  This begs the question - what is the difference in the technology that is used?

A recent, independent study stated[1] that diode lasers are the “gold standard to remove unwanted hair.”  The study also revealed that the Soprano® diode laser eliminated 90% of hair after 5 treatments while others in the study eliminated only 74% to 85% of hair.  The study also showed that these diode lasers caused significantly less discomfort and long-term adverse effects than other lasers such as Alexandrite and YAG.  Sona MedSpa exclusively employs Soprano® diode lasers through our partnership with Alma Lasers™ for laser hair removal.  We believe, through our experience and research, that diode lasers give our clients the ultimate combination of effectiveness and safety.  

Like many technologies, laser hair removal is consistently advancing and improving in quality. Although the technologies can seem very similar, there are real differences in the effectiveness, comfort level, and safety of the lasers used to remove hair.  Make sure you’re getting the best technology and the most effective treatment – ask what laser will be used for your treatments

[1] Comparison of High-fluence, Single-pass Diode Laser to Low-fluence, Multiple-pass Diode Laser for Laser Hair Reduction with 18 Months of Follow Up – Journal of Drugs in Dermatology, January 2001

Tags: sona medspa, laser hair removal technology, laser hair removal Charlotte, laser hair removal Greensboro, laser hair removal Houston, laser hair removal Nashville, laser hair removal Raleigh, laser hair removal Richmond

7 Must Ask Questions Before You Get Laser Hair Removal

Posted by Brett Lutz on Jun 26, 2014 10:50:00 AM

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Who can’t appreciate the benefits of laser hair removal? Ending the chore of daily shaving, avoiding the pain of waxing, and reducing the aggravation of razor burn are all wonderful reasons to elect to undergo this affordable service.

The laser hair removal industry has grown significantly over the past decade and many companies (large and small) now offer the service. But who can you trust to provide the safest, most effective treatments as well as the best technology tailored to your needs?

The fact is - all companies who perform laser hair removal are not created equal.  Like most products and services, price (while certainly important) shouldn’t be the only factor you consider when choosing a company. After all, you do get what you pay for.   

As the expert in laser hair removal, with over 16 years in the industry, we at Sona MedSpa have composed a list of 7 key questions we believe you should ask us, and any other company you’re considering, before choosing your laser hair removal provider. 

Regardless of which company you choose, Sona is committed to education and the belief that each and every consumer should make a well-informed decision when it comes to a medical procedure like laser hair removal.

Question 1: What percentage of your business is devoted to laser hair removal?

Why Ask?  It’s important to consider the laser hair removal provider’s history and experience in the industry.  Choosing a provider who does laser hair removal as a secondary service may lack the expertise needed to provide you with the safest treatments and best results. An established business devoted to providing exceptional laser hair removal results should have experienced medical staff performing your treatments with the latest technology and a guarantee on their service.  Length of time in business is another a great question to ask – you want to make sure they’ll be around long enough for you to complete your treatments.

Question 2: What type of laser technology do you use?

Why Ask?  Like many technologies, laser hair removal is constantly advancing and improving in quality. It is important to know that, although technologies may seem similar, there are real differences in the effectiveness, comfort level, and safety of the lasers used to remove hair. The price of laser hair removal treatments can also be effected by the quality of laser being used. Often times less effective lasers (which are less costly to purchase) are being used to deliver inexpensive treatments and bring down the overall price point. Don’t settle for poor results, make sure the laser technology is equivalent when comparing price quotes.  

Question 3: Who conducts the treatments?

Why Ask?  In some states, medical training is NOT required to administer laser treatments. Check to make sure your treatment provider has received the appropriate training, licensure, and certifications and is receiving ongoing education around laser procedures and technologies.   After all, this is a medical procedure and your health and safety should come first.

Question 4: What is the treatment regimen?

Why Ask?  Effectiveness of the overall treatment can be greatly affected by the number and frequency of individual treatments. Ask about the success rate of the treatment protocol being recommended for you and how this regimen was determined to be the best. Knowing that a treatment protocol is based on sound medical advice and experience is not only reassuring, but helps you feel confident in the results you’ll see at the completion of your treatments.   

Question 5?  What risks are there with laser hair removal treatments?

Why Ask?  With any medical procedure, there are certain risks involved. No matter how minimal the chances are you should understand the types of reactions could occur, the incident rate, and the procedures in place for handling adverse reactions.

Question 6? Do your advertised fees include all costs?

Why Ask?  Sometimes, the price really is just too good to be true. You should be aware of any additional costs including the need to purchase additional treatments to achieve your best results. Also, ask what options or guarantees are available to you if you aren’t fully satisfied with your results.

Question 7: Will it be difficult to schedule future appointments?

Why Ask?  Because laser hair removal requires a series of treatments, it is important to choose a provider who has the capacity and flexibility to accommodate your schedule. Know the hours and number of treatment rooms available to make sure scheduling future treatments will be as convenient as possible for you.

Interested in learning more?  Contact Us for a Free Consultation

Tags: sona medspa, laser hair removal, laser hair removal pricing, laser hair removal deals, laser hair removal sales, laser hair removal technology, laser hair removal Charlotte, laser hair removal Greensboro, laser hair removal Houston, laser hair removal Nashville, laser hair removal Raleigh, laser hair removal Richmond, best laser hair removal

Laser Skin Correction: Is My Acne Scarring Treatable?

Posted by Shauntel Greene on Aug 7, 2012 3:30:00 PM


acne scarring treatableAcne can be both inwardly and outwardly scarring, causing low self-esteem and leaving lasting visible reminders on your face. If you have ever asked “What can I do about these scars?” or “Can I ever get rid of them?” Sona has the answers for you!

There are many different options to consider when it comes to treating acne scarring and the consequences of acne breakouts. Some people consider seeing a dermatologist in order to get their acne under control or to reduce the appearance of scarring. Often times, the dermatologist may recommend that you seek out specialized treatments designed to get rid of acne scarring and significantly improve the skin’s overall appearance. 

Sona MedSpa offers a variety of laser skin treatments that are able to pinpoint and treat various skin issues including acne scarring. Acne scarring is one of the most common issues that our clients deal with, and it is the goal of Sona to ensure safe and effective treatments, which can greatly reduce the appearance of these scars. Pixel laser skin resurfacing is able to treat:

  • Acne Scarring
  • Sun/environmental damage
  • Fine lines
  • Uneven pigmentation
  • Pore size

The Pixel laser is the most advanced and FDA approved laser technology on the market. Our laser skin resurfacing treatments give you younger and brighter looking skin, while also renewing the skin’s overall texture and pigmentation. Sona’s advanced laser technology has the ability to stimulate the body’s collagen production while also developing new, healthy skin cells. During the process of treatment, a portion of skin is treated while the surrounding skin is left untouched, which makes for minimal downtime. Minimal downtime is one of the many advantages of Sona’s laser skin resurfacing treatments. Clients are able to come in for treatments, and get right back to their scheduled plans.


There are multiple factors that must be taken into consideration prior to treatment. The amount of skin damage and the area/areas being treated are factors in determining which treatment would be the best for you. Typically, the average client does approximately 3 treatments, however, every individual is different. Treatments are usually administered once per month and the number of treatments needed will be determined by your skin care consultant. You can expect to see improvement for 3-6 months after your last treatment as your skin continues to produce new collagen.

Sona’s specialized skin care consultants are able to recommend which particular treatment will be best for you in order to achieve your desired results. Don’t waste any more time pondering solutions to your acne and skin care issues. Leave your past behind, start your fresh beginning with smooth, beautiful skin and don’t look back!

Schedule Your Free Consultation!


Tags: laser skin rejuvenation, important questions, pixel, sun damage, acne scarring

Accent XL- Skin Tightening and Toning without Surgery

Posted by Shauntel Greene on Nov 22, 2011 3:49:00 PM

Today's society puts heavy emphasis on self-image. Naturally, we all want to look and feel good about ourselves. When we look and feel good about ourselves, we exude confidence and confidence is beautiful.  Each one of us is guilty of feeling self-conscious about certain areas of our bodies. Afterall, we are our own worst critics, and it is human nature to focus on the things we wish we could get rid of rather than looking at the beautiful big picture. We want to be able to look into the mirror and embrace the skin we are in without pinpointing areas that, nine times out of ten seem more noticeable to ourselves than they do to other people.

For all the moms, your main concern may be loose skin as a result of pregnancy. For others, you may want to tighten areas that have gotten loose due to weight loss, aging, or that you may simply feel uncomfortable with. Whatever the problem may be, we want to fix it and fix it quick with minimal down time and great results. Sona offers the perfect solution. Accent XL helps to reduce the appearance of cellulite, tighten skin, and contour your body by stimulating the production of collagen.

Before and After Body Contouring with Accent XL

There are many factors that separate plastic surgery and our Accent treatments.

  • You will be ready to get back to everyday activities immediately after treatment - no down time!
  • Less invasive than other options - treatment is virtually pain free with no anesthesia needed.
  • No need to take time off work - treatment time is relatively short.

The inconvenience of plastic surgery can certainly be avoided and you can experice similar results with Accent XL. The Accent XL technology offers visible results of firmer/tighter skin within 6 months. However, there are certain stipulations that must be followed in order to ensure great results. You will need to drink plenty of water prior to treatments. It is important to stay hydrated in order to get the best results. Studies show that by increasing water intake people lost weight. Although results are quick and easy to visibly see, it is important that you continue to maintain a healthy lifestyle with healthy foods, plenty of water, and the proper amounts of exercise. As you begin to age, you will notice your metabolism slows down and your collagen is reduced. Therefore, the upkeep of your procedure is just as important as the procedure itself.

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Tags: body contouring, sona medspa, accent xl

Laser Hair Removal - Does it Really Work?

Posted by Shauntel Greene on Nov 3, 2011 2:57:00 PM


The hassle of most hair removal methods has triggered the revolution of laser hair removal. This phenomenon has picked up over the years, due to women and men who are tired of their current removal methods. You can shave one day, and the hair will be back the next or you can take two Advil in preparation for an awful waxing experience. Enough is enough! Laser hair removal easily eliminates both of these options. At Sona, our laser hair removal treatments are administered by a highly trained and medically supervised staff. We also use FDA approved laser technology offering greater effectiveness, comfort, and most importantly, safety.

Sona removes hair from virtually any part of the body so you can be Sona Smooth from head to toe. Many of our clients come in wanting to treat:

  • Back
  • Legs
  • Face
  • Underarms
  • Lip
  • Neck

However, one of our most popular areas for laser hair removal is the bikini area. Naturally, many of our clients come with questions about pain as well as results. Does laser hair removal hurt? When will I see results? And does this treatment work? Sona understands the concerns of each individual client, and that is why each of our clients is given a free consultation to discuss the best treatment package.

Each of our clients has their own personal Sona Story that tells of their wonderful success and experiences at Sona MedSpa.

"I have had one treatment and the results were great! After one treatment, my hair growth is down over fifty percent in the affected area! The staff here is always very professional, knowledgeable, and nice!" says Carly.

Yes, laser hair removal does work! You can expect significant hair reduction; however, due to hormonal changes, hair color, and skin tone, some clients may need a few additional treatments in order to achieve their personal level of results. Sona also offers you the Sona Lifetime Promise. With the Sona Lifetime Promise, you are guaranteed two additional treatments, if needed, up to six months after your treatment package is completed.

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Tags: sona medspa, laser hair removal, testimonial

What's your number? The Fitzpatrick Scale & Laser Hair Removal

Posted by Shauntel Greene on Oct 20, 2011 2:59:00 PM

Among the various services and treatments Sona offers, laser hair removal is the most popular. Laser hair removal has the ability to remove unwanted hair from virtually any part of the body. Many of our clients reach out to us because they have grown tired of temporary hair removal methods such as shaving, waxing, and electrolysis. They have found successful solutions with Sona... willingly tossing out razors, shaving creams and tweezers because of their satisfying results. You can be next, but before you join this revolution, you may have a few questions.

Each day we receive a number of different inquiries about laser hair removal treatments.

  • Is my hair too light for laser hair removal?
  • Is my skin too dark?
  • Am I a good candidate?

Maybe some of these questions have crossed your mind as well. Answers to these questions can be found in the Fitzpatrick scale. The Fitzpatrick scale lists complexion types and their tolerance of sunlight. Fitzpatrick types are determined by the color of the eyes, color of hair, reaction of skin to sun exposure and most importantly; ethnic background. All of these factors are imperative for Sona consultants to determine which treatment protocol will be most effective for you.

Laser hair removal at Sona is not a one size fits all procedure. Your treatment parameters will be decided after careful consideration and assessment. At Sona, our treatment providers have received the highest quality training and are certified to provide you with safe and effective treatment recommendations based on your individual needs. 

Learn more today and deterimine your individual Fitzpatrick number at a free consultation.

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Tags: laser hair removal, important questions

Reduce Cellulite with Body Contouring

Posted by Rene Leake on Jun 15, 2011 1:31:00 PM

Cellulite is made up of collections of fat that push against the connective tissue beneath a person's skin. This causes the surface of the skin to dimple or pucker and look lumpy. Often, diet and exercise aren't enough to reduce the appearance of cellulite. Previously, your only option was to conceal problem areas. Now there is something you can do about unwanted cellulite.

Body contouring is a series of treatments Sona MedSpa provides which uses laser technology to increase collagen production and decrease the appearance of cellulite. It also reduces overall volume and tightens loose skin. This technology can provide amazing results after just one treatment, but best results can require four to six treatments. Your Sona consultant will help you personalize the best course of treatment to achieve the results you want.

Body Contouring for Cellulite Before and After


The Accent XL technology Sona MedSpa uses causes the skin's connective tissue contracts to improve the skins contour, texture and shape which means less cellulite. Plus, these treatments are virtually pain free.

Popular areas for body contouring treatments include problem areas such as:

  • Buttocks
  • Abs
  • Hips
  • Thighs 
  • Love-handles
  • Knees
  • Arms
  • Face & neck
Learn more about body contouring and this amazing technology, or call 866-GET-SONA to speak to a Sona MedSpa consultant.

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Tags: cellulite, body contouring, sona medspa, accent xl

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